Introduction

At Giftees ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile application, and services (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy, which complies with applicable privacy laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), UK Data Protection Act, Philippines Data Privacy Act (DPA), Australian Privacy Act, and other applicable laws in regions where we operate.

1. Information we collect

We may collect information differently from Customers and Merchants. Below is a breakdown:

1.1 Information We Collect from Customers

1.2 Information We Collect from Merchants

• Business Information

  • Business name
  • Business address
  • Contact person’s name, email, and phone number
  • Tax identification number (where applicable)

• Financial Information

  • Bank account details for payouts
  • Payment processing information

• Non-Personal Information

  • Business website traffic data (if integrated)
  • Usage data within our platform

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Services
• To process transactions and send confirmation emails
• To personalize user experiences
• To improve our Services through analytics
• To communicate with you about updates, offers, and promotions (with your consent)
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with the following parties:

3.1 Service Providers

We may share information with third-party vendors who assist in operating our Services, such as payment processors, hosting providers, and analytics platforms.

3.2 Legal Compliance

We may disclose information if required by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent fraud or unauthorized activity

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the successor entity

4. International Data Transfers

We may transfer your personal information to countries outside of your own for processing and storage. These transfers are conducted in compliance with applicable data protection laws. For users in the European Economic Area (EEA), UK, and other regions with strict data transfer regulations, we ensure appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms are in place.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While our payment processing partners are PCI-compliant, we are continuously evaluating our security practices to align with industry standards.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to your personal information.
• Deletion: Request the deletion of your personal information.
• Objection: Object to the processing of your data for certain purposes.
• Portability: Request a copy of your data in a portable format.
• Restriction: Request the restriction of processing in certain circumstances.
• Withdraw Consent: If processing is based on consent, withdraw consent at any time.

To exercise your rights, please contact us at legal@giftees.io. You also have the right to lodge a complaint with a relevant supervisory authority, such as the Information Commissioner’s Office (ICO) in the UK or your local data protection authority.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings. For more information, refer to our Cookie Policy.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us, and we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the revised policy on our website and updating the "Effective Date." Your continued use of our Services signifies your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: legal@giftees.io
Giftees Email: hello@giftees.io‍